Last updated: November 23, 2025
Vanity Living operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated and seamless shopping experience (the “Services”). Vanity Living is powered by Shopify, which enables us to deliver and improve the Services for you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, interact with our Services, or communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.
By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include de-identified or anonymous data. Depending on your interactions with us, we may collect or process:
Contact Details
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Name
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Billing address, shipping address
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Email address
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Phone number
Financial Information
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Credit/debit card details
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Payment information
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Transaction and payment confirmation
Account Information
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Username, password
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Security questions
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Account preferences and settings
Transaction Information
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Items viewed, added to cart, added to wishlist
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Purchases, returns, exchanges, cancellations
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Order history
Communications
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Information you provide when contacting our customer support
Device Information
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IP address
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Browser type
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Device identifiers
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Network information
Usage Information
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How you browse, navigate, interact with the Services
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Time and frequency of website usage
Personal Information Sources
We may collect personal information:
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Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services.
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Automatically via cookies and similar technologies when you browse our website.
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From service providers supporting our operations (payment processors, shipping partners, analytics providers, etc.).
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From partners or other third parties where permitted.
How We Use Your Personal Information
1. Provide, Tailor & Improve the Services
We use your personal information to:
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Process payments and fulfil orders
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Manage your account
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Arrange shipping and returns
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Facilitate exchanges
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Display relevant products or recommendations
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Remember your preferences
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Improve and personalise your shopping experience
2. Marketing & Advertising
We may use your information to:
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Send promotional emails, messages, or notifications
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Show targeted advertisements based on your browsing or purchase history
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Deliver special offers, product updates, and newsletters
You can opt out of marketing communications at any time.
3. Security & Fraud Prevention
We use your information to:
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Protect our website and Services
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Authenticate account access
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Detect and investigate suspicious or fraudulent activity
4. Customer Communication
We use your information to:
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Provide customer support
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Respond to enquiries
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Update you about orders, refunds, or account matters
5. Legal Compliance
We may use your information to comply with laws, respond to legal requests, and enforce our terms and policies.
How We Disclose Personal Information
We may share your information:
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With Shopify, our e-commerce platform provider
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With service providers handling payment processing, shipping, IT support, cloud storage, analytics, and customer service
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With marketing partners to deliver personalised ads
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When you consent or direct us to do so, such as for shipping or social media integrations
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With corporate affiliates within our business structure
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In business transactions, such as mergers, acquisitions, or restructures
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To comply with legal obligations, court orders, or regulatory enquiries
Relationship With Shopify
Our store is hosted on Shopify, which processes your personal information to operate and improve the Services. Shopify may collect, use, or share your information under its own privacy policy.
To understand Shopify’s data practices or exercise related rights, please visit:
https://privacy.shopify.com/en
Third-Party Websites & Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or security. Any information you provide to third-party sites is governed by their policies, not ours.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided information to us, please contact us so we can delete it.
Security & Data Retention
While we take reasonable steps to protect your information, no security system is entirely secure.
We retain your personal information only as long as necessary to:
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Maintain your account
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Provide the Services
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Meet legal obligations
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Resolve disputes
Your Rights & Choices
Depending on local laws, you may have the right to:
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Access the personal information we hold
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Delete your personal information
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Correct inaccurate information
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Receive a portable copy of your information
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Opt out of marketing communications
To exercise these rights, contact us using the details below.
We do not discriminate against users for exercising privacy rights.
Complaints
If you have concerns or complaints about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer your information outside your home country for processing.
If transferring from the EEA or UK, we rely on approved legal mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this policy from time to time. Updated versions will appear on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
📧 info@vanityliving.com.au
📍 7/350 Settlement Rd, Thomastown VIC 3074, Australia
